Technical and RMA service support
webpage updated on May 24, 2017


Any questions be directed to our professional team through this form or either calling to 886-2-2906-7600 or mailing to, we will feedback to you within 24 hours, thank you very much.


Warranty: Globally 3 years since the date we shipped (chassis and chassis fans and Zippy/Enhance/SureStar power supply).
DOA shipping cost: We cover two-way shipping cost.

RMA shipping cost: Customer covers while returning, and we cover the shipping cost when repaired.
RMA fee: All free of charge within warranty period, and some expense required or may not be required if warranty expired.